Connecting physicians to patients globally
SEEING A DOCTOR
HAS NEVER BEEN EASIER!
Low flat fee $60*
100% SATISFACTION GUARANTEED
Service Hours: Mon-Fri, 8am - 12pm
FREQUENTLY ASKED QUESTIONS
How much does it cost?
You can choose either a per session fee or an annual subscription fee. This is a fee for service program provided by C2 Medic and its contractor, the American Executive Health System. You may be able to deduct this expense from your Health Savings Account (HSA). Please check your health insurance benefits with your employer or contact your insurance company.
Can C2 Medic Live Connect handle emergency situations?
No. Live Connect is designed to handle non-emergent medical illnesses only. Please contact 911 emergency service if you believe this is a medical emergency
Who can benefit from C2 Medic Live Connect service?
Are you at work and not feeling well? Are you a busy parent with small children? Or do you wish to avoid to heavy commute traffic? With C2 Medic Live Connect, you can connect online and speak directly with a certified medical provider wherever you are. Live Connect service is for the entire family, and is a great way for loved one(s) to receive medical treatment without relying on someone to drive them to a doctor's office. Users must be 18 years of age or older. Children under 18 years of age must be accompanied by a parent or guardian.
Can Live Connect bill my health insurance?
Live Connect is a fee for service only. Each session is payable by credit card (Visa, MasterCard, American Express). You may be able to deduct the cost from your Health Savings Account (HSA). Please check with your insurance plan or administrator.
Can I choose the same doctor?
You cannot request a particular care provider on Live Connect. Live Connect is designed to complement your normal primary care physician services. You can however, establish and choose a primary care provider at one of our clinics.
How do I receive my prescription?
When clinically indicated, our provider can electronically send your prescription to a pharmacy near you or one of your choice. Live Connect does not prescribe narcotics, psychiatric medications, DEA controlled drugs and substances. Prescriptions are based on the health care provider's diagnosis and treatment plan when deemed appropriate - as such, prescription requests are NOT GUARANTEED.
Can I take C2 Medic Live Connect with me when traveling to other states in the US?
Currently Live Connect can only provide medical services to Virginia residents residing in the state of Virginia and for Virginia residents who are traveling overseas.
Can I take Live Connect with me when traveling outside of the United States?
Virginia residents can access Live Connect from anywhere in the world where internet access or telephone is available.
Is my personal health information (PHI) safe?
Yes. Your personal information is sent encrypted and stored in a secure electronic medical record database. The Live Connect Session video transmission is also encrypted and HIPAA compliant.
What are the commonly treated medical conditions and symptoms?
Fever, Pink or Itchy Eye, Upper Respiratory infection, Sinus Infection, Sore Throat, Cough, Ear Ache, Nasal Congestion, Flu, Allergies, Bronchitis, Abrasions, Hives, Bites and Stings, Poison Ivy, Headache, Body Aches, Sprains, Diarrhea, Vomiting, Nausea, Urinary Tract Infection and more.
Live Connect service is appropriate for the treatment of minor illnesses only. When indicated, our medical providers may advise you that your medical condition requires an office visit or an emergency room visit for further care.
*30 DAY SATISFACTION GUARANTEE
For whatever reason you are not satisfied, we will refund your Live Connect session fee in full. This guarantee applies to the C2 Medic Live Connect session fee only and not in person or onsite office visits. Refund applies to the Live Connect session fee only. Refund does not apply to any fee paid to other physicians, specialists, hospitals, testing facilities, tests or laboratories incurred in conjunction with your Live Connect visit. Maximum refund fee not to exceed $60 per patient.
We promise to complete satisfaction or you will receive a full refund*
Patients must be 18 years or older to use AEHS Live Connect service.
C2Medic Live Connect is available to established patients of the American Executive Health System
CHARGE PER USAGE
Introductory fee of $60
per Live Connect visit
payable by credit card*